is customer driven and not
merely a departmental obligation.
It is significant to everyone
in the organization. To ensure
Total Quality Management,
the Quality Assurance (QA)
department in our factory
is autonomous in its functioning.
We reiterate our commitment
to quality and produce a zero
Delite's quality policy is
defined as follows:-
Our ultimate aim is to produce
zero defect product and all
our systems should act as
filters at all levels to ensure
that our products are of good
quality and fulfill the individual
requirements of our customers.
This is achieved through:.
We are SA:8000 Certified
company. Sound basic attitude
to quality and personal commitment
at all levels. Integrated comprehension
of systems and processes. Constant
focus on improvements of systems
internally as well as externally.
illustration below outlines our
overall quality system:
short, Quality Management is to manage any activity
that can influence the quality of our products.
Where our Quality Control (QC) system is concerned
with the everyday activities related to the handling
of products and our internal release of goods,
our Quality Assurance (QA) system has been established
A consistent level of quality .
That quality problems are sought prevented. That
our products match the requirements and are of
The processes forming part of our quality system
are described in detailed SOPs (Standard Operating
Procedures) and relate to our QA activities as
well as our QC activities.